The Art of Business Analysis – Apex Systems

Speaker Delvin Fletcher
Delvin Fletcher is currently the President and CEO of the International Institute of Business Analysis™ (IIBA®). Prior to joining IIBA Delvin served as Chief Information Officer with the Chartered Professional Accountants of Ontario (CPA Ontario). At CPA Ontario, he became more familiar with membership and certification organizations. Delvin spent his formative years as a Consulting Manager for KPMG serving on projects around the globe. He has served in leadership roles in global firms like SAP, and Rubbermaid, and was SVP and CIO for Shred-It as this franchise hit hypergrowth internationally. He has served as Chief Operating Officer in more entrepreneurial ventures, such as Xchange Technology Group, where he held responsibility for IT, HR, operations, and several business revenue lines in North America and Europe.Delvin is an exceptional leader with strong experience leading organizations. He embodies what it is to be a business analyst: skilled at listening and possessing the breadth of skills needed to deliver business outcomes.PDU Credit: If you have a PMP or other PMI certification, you can claim/self-report 1 Power Skills (formerly Leadership) PDU by logging the following: Education – Digital Media/Webinar & Activity Title. For more on PDU reporting, visit https://www.pmi.org/certifications/certification-resources/maintain/pmi-talent-triangle-update, and for future questions, reach out to contractorcommunity@apexsystems.com.

IIBA CDU Credit: For anyone with a certification from IIBA (International Institute of Business Analysis), you can claim and self-report 1 CDU under category 5 (self-directed learning) and “Other Education Providers.” NOTE: Your claim may be validated by IIBA at the time of recertification, so please keep a copy of the confirmation email you receive after you register for each live or on-demand webinar.