Help Desk Support Specialist (32220)

We have a fantastic opportunity for you in Ankeny. We are looking for multiple individuals who are natural conversationalists and can help users get the answers they need. As a Help Desk Support Specialist, you will complete projects via phone by following documented steps. Our client has a great presence in the state and the nation and is an outstanding place to work and gain experience. Interested? Please send us your application today.


  • Work on two main projects
  • Work on well-defined projects to help with customer technology improvement plans.
  • Complete projects via phone, following a pre-determined process
  • Walk users through installation and activation processes
  • Follow documented steps and ensure every credit card terminal has been replaced


  • Outstanding communication and customer service skills


Shifts Available: 

  • 6:00 AM to 2:30 PM
  • 8:00 AM to 4:30 PM
  • 8:00 AM to 4:40 PM

To apply for this job email your details to

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