We have a fantastic opportunity for you in Ankeny. We are looking for multiple individuals who are natural conversationalists and can help users get the answers they need. As a Help Desk Support Specialist, you will complete projects via phone by following documented steps. Our client has a great presence in the state and the nation and is an outstanding place to work and gain experience. Interested? Please send us your application today.
Responsibilities:
- Work on two main projects
- Work on well-defined projects to help with customer technology improvement plans.
- Complete projects via phone, following a pre-determined process
- Walk users through installation and activation processes
- Follow documented steps and ensure every credit card terminal has been replaced
Requirements:
- Outstanding communication and customer service skills
Shifts Available:
- 6:00 AM to 2:30 PM
- 8:00 AM to 4:30 PM
- 8:00 AM to 4:40 PM