Information Technology Manager

The City of Ames is currently conducting a recruitment for an Information Technology Manager. This role reports directly to the Director of Finance and is responsible for planning and directing the activities, services, and personnel of the Information Technology Division, as well as performs related duties as required.

Centrally located in the heart of Iowa, Ames is a vibrant, progressive community with more than 60,000 residents providing an excellent quality of life. Home to Iowa State University, Ames offers year-round recreation opportunities, diverse cultural offerings, a stable economy, safe neighborhoods, and a high-achieving school district.

Examples of Essential Job Functions

Plans, organizes, directs, and evaluates all activities of the Information Technology Division including customer support, operations, programming/analysis, network infrastructure, telecommunications, cyber security, and desktop support. Meets with user department managers to review existing and develop new information services systems; develops project parameters, budgets, and time frames; assigns priorities and staffing; reviews and evaluates projects. Provides technical advice and support to the City Manager; develops short-range and long-range plans to meet the automation and information needs of City departments. Oversees information systems that align with the organizational goals, leads analysis of service requirements of departments and researches and recommends products and systems to provide efficient and effective service delivery. Solicits feedback from users to identify products and services that will best serve their needs. Manages the selection, training and development, and evaluation and discipline of division personnel. Prepares, administers, and evaluates division operating and capital budgets. Maintains knowledge of current trends in information technology service delivery and develops recommendations to apply new approaches to meet the needs of City departments.

Each employee is expected to continually strive to bring shared values to life through our Excellence Through People organizational culture. ETP values include: committing to continuous improvement, inspiring creativity and innovation, being customer driven, making data-driven decisions, championing employee involvement, striving for excellence, having fiscal stewardship, acting with honesty and integrity, exhibiting leadership, choosing a positive attitude, respecting one another, promoting safety and wellness, and cultivating teamwork. For leaders, this includes creating a work culture that brings these values to life. For all employees, this includes maintaining a Total City Perspective. The purpose of ETP is to deliver exceptional services to the public at the best price, and for employees to experience an enjoyable and stimulating work environment.


Education and Experience:

Bachelor’s degree is required, preferably in business administration, management information systems, or a related area. Three years of experience managing information technology or supervising the day-to-day operations of information systems is also required. An equivalent combination of education and experience may substitute for the minimum requirements.

Knowledge, Skills, and Abilities:

Thorough knowledge of the principles and applications of information technology tools, including planning and development of information and telecommunications systems; cyber security, trends in business and management information systems technology; knowledge of the practices and principles of modern organization and management; knowledge of modern supervisory principles and practices.

Skill in planning, organizing, and directing the development and maintenance of information technology systems; skill in performing general management functions relating to planning, budgeting and administration.

Ability to plan and direct the development, implementation, evaluation, and maintenance of complex technology systems; ability to translate technical terminology into terms understandable to management and departmental officials; ability to make decisions based on factual data and to evaluate the progress of success of technology projects and systems; ability to plan, schedule, direct, and evaluate the work of subordinate personnel; ability to make clear, concise presentations, both orally and in writing; ability to establish and maintain effective working relationships with city management, employees, and outside groups and agencies.

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