Help Desk Support Specialist (31757)

Are you able to troubleshoot applications and find resolutions to problems? Palmer Group is partnering with our client to find a Help Desk Support Specialist. This position could kick start your career as you assist users with basic software and hardware-related problems. A reliable worker with strong customer service skills is critical in this role and to this successful company. You don’t want to miss out on this opportunity. Apply today!


  • Troubleshoot applications
  • Provide level 1 phone support to users
  • Take in-bound calls
  • Assist users with basic software/hardware and Point of Sales related problems including basic password resets and other connection related issues


  • Possess a strong technical aptitude
  • Able to help users on technology related issues
  • Reliable in attendance
  • Excellent communication and customer service skills

Hours: 3rd Shift, Monday – Friday 10:00 PM to 6:30 PM

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