DSM Data & Analytics: Using Generative AI & Data Science to Reduce Resolution Time on IT Tickets
EMC Insurance Companies 717 Mulberry Street, Des Moines, IA, United StatesUsing Generative AI & Data Science to Reduce Resolution Time on IT Tickets Des Moines Data & Analytics The Data Science and Solutions Engineering teams at EMC Insurance Companies will share an overview of their work to reduce resolution time for service desk requests through the use of classification models...