CX Track - SESSION 1
Fight, Flight, or Use Insights: How to react to technology needs faster and smarter using quick data.
Taylor Oberdiear

Senior Consumer Insights Strategist

Jordan Fitzsimmons

Director, Digital Product Management

Hy-Vee’s story on how they successfully handled the disruption of COVID-19 using industry learning and in-house research. Learn how they pivoted their technology plan to better match the immediate needs of the customer.

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