Manager of Technology Services (32471)

Serve as the Manager of Technology Services at an excellent company! We are looking for a security-focused individual to help implement a new helpdesk team who can lead the network security function. In this role, you will be managing a small team and be a contributor to the security and usability of our client’s suite of products. This is an excellent opportunity for those that want to put their skills and abilities into action. Apply now!

Responsibilities:

• Perform overall implementation and delivery of technology services to external customers with a positive attitude
• Lead the delivery and support of all company service offerings
• Consult with customers to recommend technical partners and solutions
• Manage vendor partners on behalf of customers
• Implement and delivery Cybersecurity services and troubleshoot threats in Office 365 and connected systems
• Improve service standards for internal and external customers by proposing strategic initiatives to leadership team regarding policies and procedures
• Maintain accurate records and document actions for areas managed
• Help with basic help desk and security needs

Requirements:

• 2+ years of managerial experience
• Experience in a level 2 service role or greater that includes a high engagement level with customers and internal partners
• Experience with security technologies, powershell scripting, and Office 365 troubleshooting experience
• Experience administering Microsoft Windows, Office 365 and Azure Active Directory, including Azure AD MFA and Conditional Access
• Strong technical, customer service, communication, and problem-solving skills