Junior Infrastructure Engineer (33826)

Website Palmer Group

We’ve been providing employment solutions since 1998

Palmer Group is continuing a partnership with a financial investment client in their search for a Junior Infrastructure Engineer to join their team. This position will identify, research, document, design solutions, and resolve issues. Ideal candidates for this position should have IT customer service, support, or troubleshooting experience. This could be your strong introduction to an award-winning, Des Moines employer. If you’re interested, please apply today!

Responsibilities:

  • Answer calls, emails, and instant messages from business partners
  • Identify, research, document, design solutions, and resolve issues
  • Understand technical functionality, usability, design, security, and operation of supported systems
  • Research complex solutions in a fast-paced environment
  • Help plan and coordinate pc upgrades
  • Provide on-call support when needed

Requirements:

  • Relevant or related experience in an IT customer service, support, or troubleshooting role
  • Able to work closely with business partners on issues
  • Able to travel when needed
  • Strong communication, organizational, customer service, problem-solving, and time management skills
  • Able to move 30 pounds

To apply for this job email your details to nrenaud@thepalmergroup.com

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