Junior Infrastructure Engineer (31276)

Website Palmer Group

We’ve been providing employment solutions since 1998

Our well-known Des Moines client is in need of a Junior Infrastructure Engineer to join their team. We are seeking detailed individuals with previous processing experience. If you fit the lists below, please apply today!

Responsibilities:

  • Assist with production implementation and support of new and existing technologies
  • Maintain a high level of customer service
  • Identify, research, document, design solutions, and resolve issues
  • Understand technical functionality, usability, design, security, and operation of supported systems
  • Research complex solutions in a fast-paced environment
  • Train and educate users as well as initiate preventative technical measures when appropriate
  • Provide on-call support when needed
  • Use the following tools and technologies: Windows OS, Microsoft Office, Laptop/Desktop/iPad, Mobile devices, Citrix Receiver/XenDesktop/XenApp, and Cisco Networking LAN/WAN/Wireless

Qualifications:

  • Experience in an IT customer service, IT support, or IT troubleshooting role
  • Possess strong problem-solving and big-picture/conceptual skills
  • Must be able to work with people at all levels
  • Able to travel occasionally
  • Excellent planning/organizational, time management, decision-making, and communication skills

To apply for this job email your details to nrenaud@thepalmergroup.com

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