Our growing client is working to fill an Information Technology Service Desk Analyst position to provide Tier 2 support. The right person will have Salesforce experience. In addition, they need outstanding troubleshooting skills. Apply today!
Responsibilities:
- Provide Tier 2 support for users
- Handle tickets
- Troubleshoot issues
Experience:
- IT service desk ticket handling experience
- Experience with Salesforce and Oracle ERP
- Strong communication, problem-solving, and troubleshooting skills