Are you able to find answers and resolutions to problems? Palmer Group is partnering with our client to find a Help Desk Support Specialist. This entry-level position could kick start your career as you assist users with basic software and hardware-related problems. A reliable worker with strong customer service skills is critical in this role and to this successful company. You don’t want to miss out on this opportunity. Apply today!
Responsibilities:
- Provide phone support for users
- Take inbound and internal calls
- Assist users with basic software/hardware related problems
Requirements:
- Knowledge of troubleshooting software and hardware issues
- Understanding of Microsoft related products
- Excellent communication and customer service skills
Hours: Friday – Tuesday 6:00AM to 2:30PM