Palmer Group is partnering with our well established client in their search for a Network Specialist 1. This individual will be responsible for monitoring the NOC and reacting to alarms/events generated within an infrastructure monitoring platform based on corresponding procedures. If you are looking for a foot in the door opportunity with an established company, apply today
Responsibilities:
- Troubleshoot and monitor activity throughout the network
- Isolate and diagnose faults and escalate to higher levels of support for resolution as appropriate
- Interact with departments to address issues identified within the network
- Adhere to company and department policy and practice in an effort to assure prompt resolution to identified problems
Requirements:
- Two year college degree in networking or a related field
- Applied knowledge of data networks, and/or telecommunication infrastructure, and/or maintaining a cable plant
- Working knowledge of Cisco Technologies
- Working knowledge of DWDM and SONET
- Able to work flexible hours, including evenings and weekends; experience in a 7x24x365 support environment a plus
- Excellent troubleshooting skills and decision-making skills
- Ability to work under stress and follow detailed procedures
- Ability to work within a team environment
- Excellent written and verbal communication and interpersonal skills
Work Model:
- Hybrid
- Sunday – Thursday
- 10:00PM – 7:00AM