Information Technology Generalist (33706)

Website Palmer Group

We’ve been providing employment solutions since 1998

We are assisting our global client in their search for an Information Technology Generalist due to their ongoing growth. This individual will have the opportunity to troubleshoot and resolve end-user issues. In this role, you need at least three years of experience. Do you fit the requirements below? Then apply now!

Responsibilities:

  • Troubleshoot and resolve end-user issues
  • Resolve advanced technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems within the business unit
  • Manage equipment vendors, supplying computers and services necessary for the operation of the business unit
  • Manage and advise on end-user hardware and software requests
  • Provide complete recovery from disaster or failure of equipment identified during daily system backups of the local server and other mission-critical business unit infrastructure
  • Develop and maintain up-to-date documentation
  • Manage and control the allocation of mobile device equipment
  • Initiate and implement projects following IS methodology for Change Management
  • Train end users on the company’s standard software tools
  • Manage inventories of software, versions, and applications of desktop computers
  • Control additions, deletions, and changes in equipment assigned to the unit

Requirements:

  • 3+ years of related experience
  • Certifications such as A+, Network+, MCP, or MCSE
  • Proficient with Windows Server administration, active directory, and DNS
  • Advanced knowledge of LAN/WAN computer environments and concepts
  • Knowledgeable on PC and peripheral support
  • Experience supporting multiple desktops and laptop technologies
  • Strong communication skills

To apply for this job email your details to nrenaud@thepalmergroup.com

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