Help Desk Support Specialist (33695)

Website Palmer Group

We’ve been providing employment solutions since 1998

We have a fantastic opportunity for you in Ankeny. We are looking for multiple individuals who are natural conversationalists and can help users get the answers they need. As a Help Desk Support Specialist, you will complete projects via phone by following documented steps. Our client has a great presence in the state and the nation and is an outstanding place to work and gain experience. Interested? Please send us your application today.

Responsibilities:

  • Work on two main projects
  • Work on well-defined projects to help with customer technology improvement plans
  • Complete projects via phone, following a pre-determined process
  • Walk users through installation and activation processes
  • Follow documented steps and ensure every credit card terminal has been replaced

Requirements:

  • Outstanding communication and customer service skills

Shifts Available: 

  • 6:00 AM to 2:30 PM

To apply for this job email your details to nrenaud@thepalmergroup.com

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