ERP Support Specialist (33772)

Website Palmer Group

We’ve been providing employment solutions since 1998

Palmer Group is proud to share this exciting opportunity with our local manufacturing client. This company has been in business for over 50 years, is present around the globe, and has great staff tenure. In addition, they offer competitive pay, uncapped bonus opportunities, and 401K match programs. We are recruiting candidates for their ERP Support Specialist position. Providing support for the Enterprise Resource Planning Systems and subsystems will be the core responsibility of the individual who fulfills this role. If you are interested in working for our client, we welcome you to apply!

Responsibilities:

  • Analyze, troubleshoot, and resolve day to day ERP system issues reported by end-users
  • Act as a Liaison between ERP System end-users and the Tier III ERP team
  • Prioritize user tickets and research solutions
  • Design, create and maintain documentation and training material related to the ERP system and its related systems
  • Facilitate onboarding for new end-users in the ERP
  • Ensure the end-users have optimum use of the ERP system
  • Assist other IT departments in Administration of the ERP system
  • Provide input into improve system reliability, availability to the ERP system

Requirements:

  • 2-4+ years of experience in an ERP support role or as a business subject matter expert in one or more ERP subject matter domains
  • Familiar with BI reporting tools
  • Experience generating reports on ERP data
  • Excellent troubleshooting, communication, and problem-solving skills
  • Able to travel locally and internationally up to 1/3 of the time
  • Excellent customer service, communication, interpersonal, and phone skills

To apply for this job email your details to nrenaud@thepalmergroup.com

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