Business Intelligence Analyst (31267)

Palmer Group has partnered with a local publishing company that is seeking a Business Intelligence Analyst. This company has used technology to bring publishing to the modern world. The skillset involved in this role includes a solid understanding of relational databases, proficiency in SQL, experience in REST, and strong analytic skills. If you are looking to join a stable company that continues to grow and use technology to position themselves at the top of their market, please contact us today.


  • Manage CRM administration for an inside and outside sales team
  • Work with the marketing team, conduct information-gathering interviews, and create data solutions based on findings
  • Responsible for the overall administration and support of the ZOHO CRM system
  • Provide support and training for new and existing sales and marketing team
  • Collect and extract data from warehouses for reporting
  • Assist in interpretation and development of implications to address analytic problems
  • Analyze performance and generate reports using database queries and Excel
  • Build successful and strong relationships
  • Identify, prioritize, and conduct analysis that drives meaningful change on KPI’s and critical objectives established


  • 3+ years of professional experience
  • Strong quantitative analysis and numeric reasoning
  • Understanding of relational databases and proficient in SQL
  • Experience in REST and strong analytic skills
  • Proficient in report design and development using various tools including MS Power BI, MS Excel, and MS Access
  • Able to learn Zoho CRM
  • Strong problem solving and critical thinking skills
  • Effective communication skills
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