Help Desk Specialist (41974)

Palmer Group has a fantastic opportunity for you in Ankeny. We are looking for multiple individuals who are natural conversationalists and can help users get the answers they need. Working in this Help Desk Specialist role, you will complete projects via phone by following documented steps. Our client has a significant presence in the state and the nation and is a fantastic place to work and gain experience. Interested? Please send us your application today!


– Work on well-defined projects to help with customer technology improvement plans
– Complete projects via phone, following a pre-determined process
– Walk users through installation and activation processes
– Follow documented steps and ensure every credit card terminal has been replaced


– Outstanding communication skills
– Strong customer service skills

Work Model: 

– 9:00 PM – 5:00 AM
– On-Site

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