Help Desk Technician (31976)

Website Palmer Group

We’ve been providing employment solutions since 1998

Our client, a growing and successful company, is seeking a Help Desk Technician to assist their users and troubleshoot applications. This individual will help with basic password resets, PoS questions, and other connection-related problems. If this position interests you and you’re dependable, apply today!

Responsibilities:

  • Provide level 1 phone support to users
  • Take inbound, internal calls
  • Assist users with basic software/hardware and Point of Sales related problems
  • Troubleshoot applications
  • Help with basic password resets, PoS questions, and other connection-related problems

Requirements: 

  • Strong technical aptitude.
  • Reliable in attendance
  • Able to learn how to troubleshoot applications
  • Outstanding communication and customer service skills

Hours:

  • Tuesday – Saturday 8:00 AM to 4:30 PM

To apply for this job email your details to nrenaud@thepalmergroup.com

Interest Form

Join A TAI Roundtable

Please fill out this form to indicate your interest in joining one of Technology Association of Iowa’s Roundtables.

Participation in the CIO, CISO or CEO Roundtables is exclusively reserved for technology executives of TAI member organizations with these (or comparable) job titles. All other TAI Roundtables is exclusively reserved for individuals employed by TAI member organizations. Not a member? Join now.

  • This field is for validation purposes and should be left unchanged.