Help Desk Support Specialist (31757)

Website Palmer Group

We’ve been providing employment solutions since 1998

Are you able to troubleshoot applications and find resolutions to problems? Palmer Group is partnering with our client to find a Help Desk Support Specialist. This position could kick start your career as you assist users with basic software and hardware-related problems. A reliable worker with strong customer service skills is critical in this role and to this successful company. You don’t want to miss out on this opportunity. Apply today!

Responsibilities:

  • Troubleshoot applications
  • Provide level 1 phone support to users
  • Take in-bound calls
  • Assist users with basic software/hardware and Point of Sales related problems including basic password resets and other connection related issues

Requirements:

  • Possess a strong technical aptitude
  • Able to help users on technology related issues
  • Reliable in attendance
  • Excellent communication and customer service skills

Hours: 3rd Shift, Monday – Friday 10:00 PM to 6:30 PM

To apply for this job email your details to nrenaud@thepalmergroup.com

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