Are you able to troubleshoot applications and find resolutions to problems? Palmer Group is partnering with our client to find a Help Desk Support Specialist. This position could kick start your career as you assist users with basic software and hardware-related problems. A reliable worker with strong customer service skills is critical in this role and to this successful company. You don’t want to miss out on this opportunity. Apply today!
Responsibilities:
- Troubleshoot applications
- Provide level 1 phone support to users
- Take in-bound calls
- Assist users with basic software/hardware and Point of Sales related problems including basic password resets and other connection related issues
Requirements:
- Possess a strong technical aptitude
- Able to help users on technology related issues
- Reliable in attendance
- Excellent communication and customer service skills
Hours: 3rd Shift, Monday – Friday 10:00 PM to 6:30 PM