OpenLoop is looking for an Implementation Manager with a knack for gathering complex client needs and aligning them with the proper internal resources needed to power our partners’ care delivery systems. This role will work alongside our Sales Team to close new business and ensure a seamless handoff to Customer Success.
About the Role
The ideal candidate will have experience in integrating technology and services on a project-by-project basis. The Implementation Manager will regularly meet with executives on both the OpenLoop and client teams in order to align stakeholders, timelines, and expectations. This will include hosting regular meetings, sending status update emails, and creating new processes where needed for a successful onboarding experience.
Other responsibilities include, but are not limited to:
OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring healing anywhere. Our solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.
Our Company Culture
We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.
We’re based out of Des Moines, Iowa, but we’ve got teammates spread across the US in many departments. Day to day, we collaborate most frequently using Slack, Notion, Linear, Figma, FullStory, and Zoom.
In addition to competitive salaries and equity, this role includes:
Sound like a good fit? We’d love to meet you.
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