Application Development Manager
Do you have proven passion for leadership, customer focus, and teamwork with the desire to drive and support strategic initiatives that directly impact client, agent, and employee experiences? Are you self-driven and thrive in a fast paced, results oriented environment? If so, this Application Development Manager opportunity might just be the perfect match for you!
We are seeking an individual with strong leadership and collaboration skills to manage the eBusiness team within our IT department. This team is responsible for all Client and Agent Services and Applications, which include public, agent and client websites, client mobile application, customer experience platforms, enterprise texting platform, Microsoft CRM Dynamics, Agent Portal, and related vendor solutions. Additionally, this team is responsible for the execution of strategic initiatives to improve digital experiences and adoption of digital features. In this position you will have the opportunity to partner with Business and IT leadership, Innovation, and application teams from across the organization to drive tactical and strategic imperatives and will work closely with the team’s engineers to develop application roadmaps and recommendations for future capabilities. The successful candidate would have the ability to effectively lead a group of high-performing individuals, have experience with software development practices and project delivery, and can communicate effectively with various levels of the organization.
Who We Are:
At Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars, and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership, and accountability are at the heart of every decision we make and every action we take. We’re proud of our more than 75-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive.
What You’ll Do:
Oversee all aspects of staffing including selection, training/development, performance reviews, managing capacity/demand of work and controlling workflow, motivation of employees, and assigned budget activities.
Responsible for ensuring the goals of the company are communicated effectively to staff, that the goals of the team are in alignment with driving organizational results, and for driving goals and objectives as a part of the Marketing & Distribution IT Leadership team.
Serve as a key liaison between the team and the business areas it supports to interpret and analyze complex business problems and ensure the delivery of products and services.
Work with other IT leaders, engineers, and development teams to implement high risk, highly complex business applications by defining business scope, objectives, requirements, and deliverables based on system development methodologies.
Identify business system problems, determine level of urgency, work with technical team, and communicate to impacted stakeholders regarding issues, status, and resolution.
Partner with IT leaders, engineers and technical team to design and ensure compliance with underlying principles, assumptions, and strategies, ensure the integrity of applications, and to make recommendations for improvement.
Partner with engineers and technical team to ensure the integrity of all system applications within their accountability are maintained at all times.
Partner with vendors to assist in recognizing possible business solutions and will partner with the IT Director to manage vendor relationships, Service Level Agreements, and to set priorities that are in line with business goals.
Keep abreast of current technologies and assist the business with prioritization of maintenance and projects, ensuring that initiatives with the greatest benefit/risk will be worked first.
What It Takes to Join Our Team:
College degree or equivalent plus 8 years relevant experience required. 2 years prior supervisory/management experience preferred.
Strong leadership skills and a passion for developing people is required.
Very strong oral and written communication, planning, decision making, and negotiation skills.
Must have strong interpersonal skills and be able to build effective relationships with Business, IT and external vendors.
Strong analytical/conceptual thinking skills, strategic thinking, and the ability to deliver outcomes is required.
Must have a strong aptitude to learn both business and technical terms and processes.
Solid understanding of the Software Development Lifecycle, Agile principles, and technologies specific to a distributed environment a plus.
Prior experience with customer facing and/or sales applications or exposure to user experience initiatives a plus.
Must have or attain a strong understanding of all entities of the FBL Financial Group.
What We Offer You: When you’re on our team, you get more than a great paycheck. You’ll hear about career development and educational opportunities. We offer an enhanced 401K with a match, low cost health, dental, and vision benefits, and life and disability insurance options. We also offer paid time off, including holidays and volunteer time, “dress for your day” dress code and teams who know how to have fun. Add to that an onsite wellness facility with fitness classes and programs, a daycare center, a cafeteria, and even an onsite medical clinic. We told you… where the grass really IS greener!
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