Provides operational and professional services in support of the product teams-based delivery model, and product management capability. Performs portfolio analysis, coordination, facilitation and communication functions. Acts as a portfolio liaison in the corporate strategic planning process and provides current portfolio insights. Engages with a diverse group of team members such as product owners, agile coaches, scrum masters, program managers and leaders.
Essential Functions:
- Builds, updates, and maintains portfolio views to report progress across multiple teams, initiatives and programs
- Leads and/or participates in the creation of team, program, and portfolio level roadmaps. Generates multiple roadmap views to account for alternative options
- Analyzes data and creates visualization aids, including JIRA reports, dashboards, Power BI reports, and confluence templates/pages. Develops executive reports as needed
- Supports the cadence and flow of scaling ceremonies in partnership with Agile Coaches and Program Managers
- Acts as a portfolio liaison to the corporate strategic planning process
- Facilitates tradeoff conversations of competing priorities with product management and IT leadership
- Co-facilitates multi-year rolling product, initiative and program level roadmap planning and forecasting process
- Ensures alignment of active initiatives to corporate goals and strategic themes by partnering with product management, enterprise architecture and corporate strategy
- Acts as steward to work management tools such as JIRA, JIRA Service Desk, and JIRA Advanced Roadmaps
Education & Experience:
- Bachelor’s degree, preferably in business, management, computer science, or insurance or equivalent relevant experience
- Seven years of experience in portfolio management, project management, business analysis, or related field
- Prior experience in Agile lean portfolio management
- Prior insurance industry experience preferred
- Relevant certifications, such as lean portfolio management, portfolio management, program management or PMI-ACP (Project Management Institute – Agile Certified Practitioner) preferred
Knowledge, Skills & Abilities:
- Excellent knowledge of all aspects of project management
- Strong large group consensus building and process improvement skills
- Strong knowledge of Microsoft Office and Atlassian products such as Confluence, JIRA and Advanced Roadmaps
- Ability to distill and communicate highly complex issues for technical and non-technical audience
- Ability to gather and analyze a variety of data points (qualitative and quantitative) and condense to the most salient insights for stakeholders
- Excellent written and verbal communication skills
- Working knowledge of change management concepts and practices
- Ability to develop strong working relationships to achieve shared goals
- Agile frameworks and practices knowledge/experience
- Ability to maintain confidentially