Resume and cover letter should be sent attention to:
Rob Hilbert, President
Iowa PBS Foundation
Questions about the positing may be directed to Rob Hilbert, President of the Iowa PBS Foundation via email at email@example.com or by calling (515) 725-9801.
The CRM Systems Administrator/IT Team Leader will work collaboratively with cross-functional teams to bridge the gap between the Foundation’s technology systems and the
marketing and fundraising functions. This position ensures that Foundation technology systems run efficiently and effectively. Additionally, this role is critical to ensuring our data is accurate, accessible and operational both for internal teams as well as our members. The ideal candidate will have a strong IT background, have the ability to lead a small team to manage routine CRM processes, data entry and web development functions, and develop a team that acts as a training resource for Foundation management and staff users.
Motivated by the mission of the Iowa PBS Foundation, the CRM Systems Administrator/IT Team Leader is responsible for CRM maintenance and performance, data integrity and data security of the Iowa PBS Foundation, hardware, software, and API systems. The CRM Systems Administrator/IT Team Leader works closely with the several team member (ex: data entry, Web development) to ensure functionality and accuracy of IT/CRM database and front/back-end web related systems. This position is responsible for storing, organizing, manipulating, using and reporting data that informs the staff and helps them fulfill the Foundation’s mission.
The CRM Systems Administrator/IT Team Leader ensures that the CRM database, web development, API and desktop systems are fully functional and up-to-date to support marketing and fundraising campaigns.
Identify, develop, and implement CRM requirements
Assist senior management in the creation of strategic goals and objectives for CRM use, security, and data integrity
Work collaboratively with Foundation management and end-users to identify the need for process automation and development of business rules
This job description is not intended to be all-inclusive. Employee may be assigned other related duties to meet the ongoing needs of the organization.
Minimum three years of CRM database operations experience
Must have a thorough understanding of database languages
Must have experience in writing and optimizing SQL
SQL server and computer hardware/software experience
Must have HTML and backend web development experience
An understanding of networking equipment such as switches, firewalls and access points
Bachelor’s degree in Database Management, Information Systems, Computer Science or
related field or equivalent experience
Ability to handle confidential information in a sensitive manner
Understanding of common concepts related to print media
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