Iowa
Technology
Summit
TRANSFORMATION TRACK
From Faxes to Agents: Practical AI-Driven Transformation Across the Enterprise
APR. 7 / 11:25 AM - 12:05 PM / CASE STUDY
About
Artificial Intelligence is now an integral part of our professional and personal lives. However, organizations are still burdened with supporting legacy business processes and to meet the challenge of increasing delivery expectations with limited headcount. In this presentation, we’ll provide practical examples of transforming some core business processes and how our software teams are utilizing AI to improve speed and quality of software delivery. We will specifically focus on practical applications of AI agents in document ingestion and routing, a custom developer agent, and application of Model Context Protocol (MCP).
Takeaways
- Start with the process, not the technology – Successful transformation begins by identifying high-friction workflows and then applying AI where it meaningfully improves outcomes.
- Do more with the team you have — When headcount is fixed but expectations grow, agent-based tools help teams scale their impact without burning out or sacrificing quality.
Speakers
Nate Halbmaier
Technical Lead
Telligen
Nate Halbmaier is a Technical Lead at Telligen with 13 years of experience building and scaling healthcare technology in real-world environments. He leads teams responsible for the Qualitrac platform, focusing on improving developer productivity through AI and automation while navigating the constraints of regulatory, legacy, and operational complexity. Nate specializes in turning ambitious transformation goals into systems that actually ship, scale, and deliver measurable outcomes. His work centers on helping teams move beyond tool adoption toward sustainable execution—where technology supports people, not the other way around.
Aditya Paturi
Director of Product Development
Telligen
Aditya Paturi is the Director of Product Development at Telligen, where he is currently leading their digital transformation efforts. He has built and led high-performing engineering teams across North America, Europe, and Asia, delivering secure, scalable, and high-quality products to market. With a strong focus on customer outcomes and engineering excellence, Aditya bridges business strategy and technology to modernize platforms, and deliver reliable solutions that create meaningful value for customers. Aditya graduated with a master’s degree in management information systems from University of Memphis.
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